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Technical support

From this page you can find help with any technical issues that may occur when using our page.

Turning off the automatic translation of Google Chrome web browser

To turn off the automatic translation of Chrome:

  • press the button with three dots in the top right corner of the browser;
  • select Settings – Advanced – Languages, and then Language;
  • turn off Offer to translate pages that aren't in a language you read;
  • close the browser and open it again.

Clearing your browser’s cache

Google Chrome

  • Select the Customize and control Google Chrome button (icon with three dots at the top right)
  • Click on More tools - Clear browsing data
  • In the new tab that opens, tick the box in front of Browsing history and select All time from the drop-down menu above and press Clear data.

Mozilla Firefox

  • Select History - Clear recent history

Internet Explorer

  • Select Tools - Safety - Delete Browsing History

After emptying the cache, close the browser and try to use the service again.

Last updated: 02.02.2022