Client Portal

Client Portal of the State Agency of Medicines is a new alternative way for our clients to communicate with the agency. Registered users of the portal can fill in the forms, sign documents (if needed) and send electronic documents to the agency. The portal is bilingual, however, some of the forms are only in Estonian as they're typically not used by our foreign clients.

The portal is provided with a general user manual and specific instructions for every single document form. There are 21 different document forms in English and altogether 50 document forms in Estonian.

The portal requires registering with an Estonian id-card or simply your e-mail address. There are several user account types available - read the information about registration before you choose which type to use.

More information can be found from the frequently asked questions' section or you can always send us an e-mail: kliendiportaal@ravimiamet.ee.

The portal allows you to fill in the following documents in English:

Import and export:
Application for an import authorisation of medicinal products requiring special authorisation
Application for an export authorisation of medicinal products requiring special authorisation
Application of import authorisation of goods requiring special authorisation
Application of export authorisation of goods requiring special authorisation
Application of import authorisation of narcotic drugs and psychotropic substances
Application of export authorisation of narcotic drugs and psychotropic substances
Notifications of import of medicinal products
Notifications of export of medicinal products
Notification of import of medicinal products for use in clinical trial
Notification of export of medicinal products for use in clinical trial
Notification of import of cells, tissues and organs
Notification of export of cells, tissues and organs

Clinical trials
Clinical trial application
Amendment notification for clinical trial
Declaration of the end of clinical trial
Suspect adverse reaction report (CIOMS)

Marketing authorisations
Report form for advertising pharmaceuticals
Notification of placement of medicinal product on the market
Notification of importer of the medicinal product
Notification of difficulties in the supply
Notification of withdrawal of the marketing authorisation 

Documents available only in Estonian:
Activity licence applications for handling medicines (pharmacies, wholesale distributors)
Activity licence application for handling cells, tissues and organs.
Application for the use of an unauthorised medicinal product (doctors, veterinarians)
Quarterly reports on pharmacy's activity
Quarterly wholesale report
Quarterly report of handling substances subject to special recording
Notifications of serious adverse reactions or events (cells, tissues, organs)
Reports on investigating the serious adverse reactions or events (cells, tissues, organs)
Yearly reports on serious adverse reactions or events (cells, tissues, organs)
Notification of serious adverse reactions or events (blood)
Reports on incestigating the serious adverse reactions or events (blood)
Yearly report on serious adverse reactions or events (blood)